Jira Service Desk Pricing Server

There is a free version.

Jira service desk pricing server. When you pair jira service desk with confluence you can create knowledge bases self service resources for your customers to mitigate incoming tickets. While this app has features specific to jira service desk the app is technically available across the whole jira instance. For versions of jira prior to 7 0 the app tier should match the licensed user tier for jira. Service desk has been a great way for us as a team to surface a lot of articles and documentation internally to the rest of our corporation 4 1 5 this is our first ticketing tool for our new service desk service and service now has been a great help to shape our service model and metrics.

This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves. With server you host jira service desk on your own hardware. Those interested in purchasing a jira license must choose between the available hosting options for jira server cloud and data center as well as decide which version of jira best suits their needs core software or service desk. For example if you have jira software 50 users and jira service desk 10 agents on the same instance you pay the 50 user price for apps note.

For example if you re running jira software 500 users and jira service desk 25 agents on the same instance you should purchase the 500 user tier for apps. Refined is an app installed onto jira that provides the tools to build custom designed sites without needing to code. Jira service desk pricing overview. Using the refined for jira app you can create multiple branded sites populated with jira and jira service desk content such as issues request types quick links extended search and many more.

What licenses do i need for confluence as a knowledge base for jira service desk integration. To host jira service desk you buy a license after your 30 day free trial and that license is yours to keep forever. Spin up new services with jira service desk s intuitive codeless setup and configuration. This is the best alternative for teams who want extra flexibility access to the product source code and to host the product on their own servers.

Our affordable and transparent pricing lets you get started quickly and deliver value fast. Provide it service and support without the cost and complexity of traditional itsm solutions. Jira service desk offers a free trial. Jira is a popular project management tool built by atlassian that organizations can use for everything from agile software development to it support.

Jira service desk pricing starts at 10 00 per month.